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English Language Acquisition
Division of Equity in Learning

Educational Services
Center 2
15751 East 1st Ave.
Aurora, CO 80011
Phone: 303-340-0859
Fax: 303-326-1966

FAQ

Download the FAQ DAI

ENGLISH LANGUAGE ACQUISITION

District Approved Interpreters

FAQs

Q1.      Who is the contact person for questions, comments, contact information, or concerns about District Approved Interpreters or the interpreter request process?

A1.      For any questions, comments or concerns about District Approved Interpreters or the interpreter request process, please visit the ELA website at

Q2.      Now that I am a new District Approved Interpreter, what’s the proper way to advertise my services?

A2.      What to do:     You may take a copy of the DAI list and leave it with the secretary. Point out that your name and contact information is on the District’s website.

               What not to do:           Do not distribute personal business cards to parents. Do not send whole group emails to District schools (see District Email protocol-Q9)

Q3.      How are interpreting assignments confirmed?

A3.      Interpreter assignments are confirmed through e-mail only.

Q4.      How many hours should a school pay a District Approved Interpreter if parents don’t show up for a parent-teacher conference and the interpreter’s assignment ends up being one hour instead of the hours originally scheduled?

A4.      If a school schedules a District Approved Interpreter for a period of time (i.e. 10am-2pm = 4 hours), the school has essentially contracted the District Approved Interpreter’s services for that specific amount of time (i.e. 4 hours)  and is required to pay the interpreter the full contracted time (i.e. 4 hours).

            ** If the above scenario were to happen in your school please see Q14 for alternative duties an interpreter can do for your school**

Q5.      What’s the time frame to cancel an assignment?

A5.      Cancellations must occur no later than noon on the school day preceding the date of service. Except if the cancellation is due to a snow day, inclement weather, or another School District mandated closure.

Q6.      Would the weekends be considered part of the cancellation notice?

A6.      No, weekends are not considered school days.

Q7.      What does the school need to do to cancel an assignment?

A7.      If you’re cancelling with more than 24-hours: The interpreter must be notified through e-mail.

            If you’re cancelling with less than 24-hours: Please e-mail and call the interpreter to inform him/her of the cancellation.

Q8.      What happens if the school forgets to cancel the assignment before the allotted noon time notice?

A8.      If a cancellation is not due to any of the stated situations in Q5, and is not made by noon the previous day of the contracted services; the school is required to pay the District Approved Interpreter for the full contracted time. 

            ** If the above scenario were to happen in your school please see Q14 for alternative duties an interpreter can do for your school**

Q9.      Does the District Email protocol apply to District Approved Interpreters?

A9.      Yes, district wide/specific group emails should only come from ELA Interpreters Service office. See the following APS email protocol.

APS Email protocol

  • APS email is for professional use only.
  • All email transactions are open to public review under the Colorado Open Records Act.
  • Sending email district wide
    • Staff members who would like to send a district wide email should first gain approval from their supervisor and related Leadership Team members (such as the Chief Academic Officer if the email is related to instruction) to do so.
  • Use of district e-mail for advertising, selling or political purposes is prohibited.

View the APS email policy at http://aurorak12.org/pol-reg/SectionE/egaea.pdf

Q10.    Who is responsible to find an interpreter after a District Approved Interpreter cancels an assignment with enough notice?

A10.    The school is responsible of finding a replacement if the interpreter gives enough cancellation notice.

Q11.    What should District Approved Interpreters do if they need to cancel an assignment with less than 24-hour notice?

A11.    If a DAI needs to cancel an assignment with less than 24-hour notice, the interpreter should try to find someone to cover the assignment for him/her. The DAI needs to have a list of 4 or 5 reliable interpreters who may help him/her in a situation like this. Please do not send a group email to all DAIs (see District Email protocol-Q9)

Q12.    If an interpreter was given the wrong date for an event that their services are needed and the interpreter arrives at the school to fulfill the duties, does the school have to pay the interpreter for that day?

A12.    Yes, the school is required to pay the interpreter for the full contracted time.

            **If the above scenario were to happen in your school please see Q14 for alternative duties an interpreter can do for your school**

Q13.    Are interpreters paid if the school overbooks interpreters and have to send some of the interpreters back home?

A13.    Yes, the school is required to pay the Interpreter for the full contracted time.

Q14.    If an interpreter’s services are not needed for an event, but the school did not cancel by noon on the school day preceding the date of service, are there other alternative duties that the school can ask an interpreter to do within the time that the Interpreter was contracted?       

A14.    Yes, see list below:

THINGS THE SCHOOLS MAY ASK INTERPRETERS TO DO:

  • Reminder phone calls
  • Recording messages
  • Phone conferences
  • Making announcements over the Public Announcement System
  • Parent calls
  • Simple notes to home/family

 

Q15.    Are there limitations to what an interpreter can do for a school?

A15.    Yes, see list below:

THINGS THE SCHOOLS MAY NOT ASK INTERPRETERS TO DO:

  • Translation of technical documents
  • Any clerical work
  • Maintenance work
  • Baby sitting
  • Supervising a group of students
  • Setting up for an event
  • Any other job/duty not related to verbal interpreting

Q16.    What is the process to have a document translated?

A16.    Go to the ELA website at: http://ela.aurorak12.org/ and look for the District Approved Interpreters’ list and find an interpreter that is also a translator, and make direct arrangements with the interpreter/translator. NOTE: Interpreters are not assessed as translators. Please contact Mercedes Garcia at 303-340-0510 Ext. 28312 or e-mail:

            mgarcia@aps.k12.co.us for questions about translations and charges.

Q17.    If the School District is closed due to a snow day or inclement weather or if the District closes a

particular school site, are interpreters paid for scheduled assignments?

A17.    No, interpreters are not paid for assignments cancelled due to School District closures.

Q19.    How long are District Approved Interpreters maintained on the active list?

A19.    Interpreters who have not been active for more than two school years must go through the District Interpreting Assessment process to be reactivated.

Q20.    If a school needs to cancel an interpreter’s services, but has lost the contact information for the interpreter, what should be done?

A20.    Contact Mercedes Garcia @ 303-340-0510 Ext. 28312 or e-mail: mgarcia@aps.k12.co.us. She can provide contact information for your interpreter, IF you provide her with your interpreter’s name.

Q21.    What kind of benefits do District Approved Interpreters have?

A21.    District Approved Interpreters work for Aurora Public Schools under an Agreement for Services; therefore, do not have any employee benefits (please review AFS)

 

 

 

 

 

 

 

 

 

 

 


(google translation)
OPR
English Language Acquisition
Division of Instruction